67 bat's Privacy Policy
Your personal information is very important to us. This policy explains in detail how 67 bat collects, uses, and protects your information.
Table of Contents
1. Definitions and Scope
This privacy policy ("Policy") applies to the 67 bat platform and all services under it. In this policy, "we", "us", or "platform" refers to 67 bat, and "you" or "user" refers to any person registered on or using this platform.
"Personal information" means any information that can directly or indirectly identify a specific individual — such as name, mobile number, email address, financial details, and device identity.
By accessing the 67 bat website or starting to use any service, you are considered to have accepted the terms of this policy. The full rules governing use of our services are set out in detail on the Terms and Conditions page.
2. What Information Is Collected
2.1 Registration and Identity Information
When creating an account, 67 bat collects the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Address and country
2.2 Financial Information
During deposits and withdrawals, your mobile banking account details (bKash, Nagad, Rocket, Upay) or bank account details may be required. We collect only the information necessary to complete and verify transactions.
2.3 Technical Information
When you access the platform, certain technical information is recorded automatically, such as:
- IP address and device type
- Browser and operating system version
- Login date, time, and session duration
- Page visit history and activity logs
2.4 Communication Information
If you receive support via live chat or email, a record of that conversation is kept and used to improve service quality.
3. How Information Is Collected
67 bat collects information in the following ways:
- Directly provided information: Information you give when filling in a registration form, going through identity verification, or contacting support.
- Automatic collection: Information collected through cookies and log files while you use the website or app.
- Through third parties: Information received from third-party services engaged for identity verification.
- Through payment processors: Confirmation information received from mobile banking providers or banks when a payment is completed.
4. Purpose of Using Information
Collected information is used only for lawful and clearly defined purposes:
- To create accounts and complete identity verification
- To process deposits, withdrawals, and other financial transactions
- To maintain platform security and prevent fraud
- To keep customer support services running smoothly
- To improve services and refine the user experience
- To comply with applicable laws and regulations
- To send relevant promotional information (subject to your consent)
67 bat never sells your information to third parties. The use of information is always limited to the purposes stated in this policy.
5. Data Storage and Security
5.1 Retention Period
Your personal information is retained for as long as your account is active and for as long as required afterwards to meet applicable legal obligations. Financial transaction records are generally kept for five to seven years.
5.2 Security Measures
67 bat takes industry-standard technical and administrative steps to protect your information:
- All data transfers are secured through SSL encryption
- Sensitive information is stored in encrypted form
- OTP verification is required to access your account
- Regular security checks and audits are conducted
- Access to data is restricted to authorised staff only
However, complete security cannot be guaranteed for data transmitted over the internet. Users are advised to keep their passwords confidential and avoid logging in from unfamiliar devices.
6. Sharing Information with Third Parties
67 bat may share your information with third parties in the following limited circumstances:
6.1 Service Providers
Necessary information may be shared with third-party organisations that assist in carrying out activities such as payment processing, identity verification, technology infrastructure, and customer support. These organisations are required to use the information only for the specified purpose.
6.2 Legal Obligations
67 bat is legally required to provide necessary information in compliance with valid orders or directives from courts, law enforcement agencies, or relevant authorities.
6.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred; however, the terms of this policy will remain in force and users will be notified in advance.
7. Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the 67 bat website. Cookies are small data files stored in your browser.
7.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: Used to remember language preferences and session settings.
- Analytics cookies: Help improve services by analysing user behaviour.
You can disable cookies through your browser settings, though this may cause some services to not work properly.
8. User Rights
You have the following rights regarding your personal information:
- Right to access: The right to know what information we hold about you and to receive a copy of it.
- Right to correction: The right to request that any inaccurate information about you be corrected.
- Right to deletion: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
- Right to restrict processing: The right to request that processing of your information be limited in certain cases.
- Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.
To exercise these rights, contact our support team via live chat or email. For more information on responsible behaviour, you may read our Responsible Gaming page.
9. Protection of Minors' Information
67 bat provides services only to individuals aged 21 or above. If anyone under 21 attempts to register, that account will not be accepted and none of their information will be collected or stored.
If for any reason a minor's information has been collected unknowingly, it will be deleted as soon as we are notified.
10. Policy Changes and Contact
10.1 Policy Changes
67 bat reserves the right to amend this privacy policy as needed. If significant changes are made, you will be informed via your registered email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.
10.2 Contact Us
If you have any questions or concerns about this privacy policy, our support team is available 24/7 via live chat and email in both Bengali and English. You may email us at [email protected].
To learn more about our organisation and services, visit the About Us page.